Queensland Electricity Plans

Understanding electricity in QLD

When talking about electricity in Queensland, it’s best to break things up by region. Queensland has two distribution networks that run and maintain power supply in the state. They are:

• Energex: Covering most of south-east Queensland, including Brisbane, Gold Coast, Sunshine Coast, Logan, Ipswich, Redlands and Moreton Bay.
• Ergon Energy: Servicing all households north of Gympie or west of Gatton.

In the Energex region (south-east Queensland), the electricity market is deregulated, meaning there’s pricing competition in the state and households are free to choose their energy provider from more than 30 options. In contrast, households on the Ergon network (those who live outside of south-east Queensland) have electricity pricing regulated by the Queensland Competition Authority and don’t get to choose their power company.

Most Satisfied Customers Award – QLD Provider

Each year at Canstar Blue, we release an annual satisfaction rating for electricity providers in Queensland. In this report, providers are ranked based on value for money, customer service, bill & cost clarity, ease of sign-up, focus on environmental sustainability, online tools and advice and overall satisfaction. 

Alinta Energy has held the crown for the last five years running in the sunshine state, scoring top marks in all research areas. 

Outstanding Value Award – QLD Providers

Canstar Blue’s Outstanding Value Awards are based on our unique value rank methodology and highlights the electricity providers that offer superior prices, value and features for consumers in each eligible state or territory. 

In 2022, Nectr was awarded for Outstanding Value in Queensland thanks to its price consistency during the observation period. 

Learn more about electricity in Queensland

Why compare QLD electricity plans with Canstar Blue?

About our energy experts

Tara Donnelly, Utilities Editor

Tara Donnelly is Canstar Blue’s Utilities Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos. Tara has spent more than a decade covering these topics in Australia, the US and Canada, which means she’s written about countless product launches and industry changes, including the rise of 5G, Australia’s ongoing NBN rollout, the recent years of energy price volatility and the rise of renewable energy sources.

Tara also has long experience in writing within the comparison industry, giving her great insights into the information consumers want when determining which plan or device will best meet their needs, while time spent in the financial sector before turning her talent to content lets her crunch the numbers on price with ease. Tara leads the coverage of Canstar Blue’s ratings and awards for the internet and phone sectors and is an expert at advising consumers on how to use comparison tools to find the best power, internet or phone deal.

Her expertise has seen her appear in national media including 9 News, 7 News, Sunrise, the ABC, The New Daily and The Sydney Morning Herald.

Breanna Gream, Data Insights Team Lead

Bachelor of Business (Finance) with Distinction & Bachelor of Mathematics (Applied Computational Modelling) with Distinction, QUT

Breanna Gream is Canstar’s Data Insights Team Lead, responsible for developing the methodology and delivering Canstar Blue’s Value Ranking and determining Outstanding Value award winners for the energy and telecommunications sectors. Breanna completed a double Bachelor’s degree in Business, majoring in Finance, and Mathematics, majoring in Applied Computational Modelling, at the Queensland University of Technology.

Breanna enjoys using her skills to help consumers find more suitable utilities plans by transforming complex calculations into a Value Rank that provides a simpler way to compare different products. She most recently developed Value Ranking methodologies for wireless broadband plans and solar energy plans, to make it easier for households to identify plans that provide good value not just in terms of prices but also the features they offer. Breanna’s work on Value Ranking plays a key part in determining the winners of Canstar Blue’s Outstanding Value awards for electricity, gas, solar, phone and internet brands.

Many of the articles published by Canstar Blue feature calculations also undertaken by Breanna and her team, which converts pricing data into easy-to-understand cost forecasts and average price information for readers.

During her time at Canstar Blue, Breanna has developed an in-depth knowledge of product, market and regulatory changes across the electricity, solar, gas, internet and phone sectors, and particularly likes keeping Canstar Blue’s methodologies up to date and reflective of the ever-changing utilities environment. 

When Breanna’s not crunching data, she’s likely to be somewhere remote – two of her favourite things to do are hiking and mountain climbing.